Bilingual Client Support Specialist Vancouver (Canada)

Bilingual Client Support Specialist Vancouver (Canada)

19 Oct
|
Peoples Group
|
Canada

19 Oct

Peoples Group

Canada

Advance your career at Peoples Group as a Bilingual Client Support Specialist in Vancouver. This hybrid role combines remote and in-office work, focusing on exceptional customer service in both French and English.

You will be pivotal in creating positive client experiences by answering inquiries and resolving issues within a call-center framework. Your solid communication skills, problem-solving capabilities, and ability to adapt will help you excel in this one-year contract role.

Key Responsibilities
Respond to client inquiries via phone and email
Resolve issues promptly, fostering client relationships
Guide customers in opening accounts efficiently
Identify financial needs and refer appropriately
Ensure adherence to compliance regulations and service levels

Requirements:
Bilingual proficiency in French and English
Minimum two years of customer service experience
One year in financial services preferred
Robust organizational and time management skills
Knowledge of banking systems and products

Use your bilingual expertise to drive exceptional service at Peoples Group in Vancouver.

📌 Bilingual Client Support Specialist Vancouver (Canada)
🏢 Peoples Group
📍 Canada

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