Become a key player in customer relations at Boart Longyear in North Bay, Canada. As a Customer Service Representative, you'll rigorously manage orders and ensure customer satisfaction in this hybrid position.

This role focuses on the sale of drilling tools and equipment while maintaining productive relationships with clients. You will utilize robust communication skills and analytical prowess to resolve issues, process orders, and support sales efforts. Knowledge of both English and French is required for optimal customer interaction.

Key Responsibilities
Manage customer order processes and data entry
Provide exceptional customer service and support
Conduct sales via telephone, addressing customer needs
Handle returns and claims management effectively
Support sales managers with administrative responsibilities

Requirements:
Proficient in English and French
Solid communication and troubleshooting abilities
Experience with Microsoft Office; Oracle experience preferred
Ability to efficiently prioritize responsibilities
Capable of light to moderate lifting when needed

Enhance customer satisfaction and operational excellence at Boart Longyear's Drilling Products division.

📌 Boart Longyear Customer Service Expert North Bay
🏢 Boart Longyear
📍 North Bay