Become a trusted voice for Dealers as a Customer Service Representative at CARFAX. In this hybrid role, provide exceptional support and resolve inquiries efficiently.

As part of Mobility Global, your role as a Customer Service Representative will involve direct interaction with Dealers from the automotive industry. You will leverage your two years of customer service experience to deliver solutions and effectively manage inquiries. Communication skills are crucial as you guide Dealers in maximizing the value of CARFAX products and services.

Key Responsibilities
Manage inbound communications from Dealer clients
Resolve customer issues and provide solutions
Support Dealers in navigating CARFAX services
Document customer interactions accurately
Work closely with teams for enhanced service delivery

Requirements:
Required: high school diploma or equivalent
Minimum 2 years of customer service experience
Solid written and verbal skills essential
Proficient in MS Office; knowledge of CRM tools preferred
Adaptable with a positive, can-do attitude

Utilize your skills in communication and service to enhance dealer relationships with CARFAX.

📌 Carfax Customer Service Representative London
🏢 CARFAX
📍 London