Become a vital part of Manulife as a Bilingual Implementation Specialist, managing client implementations and building essential relationships. Ensure streamlined processes for mid case clients while providing bilingual support in English and French.

This role focuses on facilitating client implementations in Group Retirement Services at Manulife. You will manage projects, create implementation schedules, and liaise with internal teams to clarify requirements and set delivery dates. Your expertise in the Group Retirement sector will drive success across various implementation stages while maintaining effective communication with clients and partners.

Key Responsibilities
Develop and manage comprehensive implementation schedules
Serve as primary contact for clients during implementation




Collaborate with teams to clarify project requirements
Lead client meetings to coordinate implementation tasks
Track and report on project statuses, escalating issues as necessary

Requirements:
Bilingual in French and English for client support
Knowledge of Group Retirement products and systems
Experience with Windows applications (Word, Excel)
Solid communication and negotiation skills
Ability to manage 15 to 20 simultaneous implementations

Utilize your bilingual communication abilities and project management expertise to enhance client experiences at Manulife.

📌 Bilingual Implementation Specialist Manulife Alton
🏢 Manulife/John Hancock
📍 Alton