Enhance customer experiences at Metergy Solutions as a Bilingual Customer Relations Specialist specializing in Spanish. Work in a fast-paced call center, providing skilled assistance to clients.

In this role at Metergy Solutions, you will address customer inquiries, manage billing disputes, and ensure outstanding customer service. Your proficiency in Spanish will be integral in communicating effectively while resolving issues and guiding clients through processes. This is a valued position within a company making significant improvements to energy consumption and sustainability.

Key Responsibilities
Respond promptly to incoming service requests and calls
Resolve customer inquiries regarding billing issues
Schedule payment arrangements with clients




Document customer interactions in detail
Escalate accounts per company policies where necessary

Requirements:
Previous experience in a call center setting is required
High school diploma or equivalent experience
Spanish fluency is mandatory; other languages appreciated
Explicit communication skills in English, both written and spoken
Ability to think critically and solve problems under pressure

Join Metergy Solutions and play a crucial role in our commitment to sustainable energy practices.

📌 Bilingual Customer Relations Specialist At Metergy Toronto
🏢 Metergy Solutions
📍 Toronto