Enhance the service department at Western Kia as an Automotive Service Manager. Ensure top-tier customer satisfaction while leading a dedicated team of professionals.

Western Kia is looking for a knowledgeable Service Manager with a passion for people and processes. This role demands at least two years of automotive service leadership experience, along with a solid focus on employee development and accountability. The ideal candidate will thrive in a busy service environment, fostering productivity and satisfaction among both customers and staff.

Key Responsibilities
Assist and supervise service team operations
Foster a respectful and accountable work environment
Manage customer concerns diplomatically
Achieve monthly service and performance targets
Coordinate relationships with Parts and Sales departments

Requirements:
Minimum two years in service leadership roles
Robust automotive mechanical knowledge
Ability to remain calm during customer challenges
Experience with CRM and Microsoft Office applications
Organizational skills for effective department management

Transform the customer experience at Western Kia while building a cohesive service team!

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🏢 Formulafordlincoln
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