Contribute to customer satisfaction as a hands-on After-Sales Engineer at RIDE. Support post-sales operations, troubleshoot issues, and enhance service delivery through effective solutions.

In this role, you will manage after-sales service operations and assist field support activities. Collaborating closely with customers and service partners is essential to ensure timely issue resolution and delivery of high-quality service. You will conduct inspections, provide technical training, and track common technical issues for product improvement.

Key Responsibilities
Provide diagnostics and troubleshooting for delivered products
Manage regional after-sales service operations
Resolve product and service-related issues promptly
Conduct maintenance support and technical training as required
Track and analyze common technical issues for trends

Requirements:
Associate or Bachelor's degree
1–3+ years in after-sales or technical service
Robust problem-solving and troubleshooting skills
Positive communication skills with a customer focus
Willingness to travel as needed

Drive customer satisfaction and technical excellence with product support at RIDE.

📌 After Sales Engineer At Ride Anchor Point (Canada)
🏢 RIDE Mobility
📍 Canada