Become a pivotal part of Brex's Customer Experience team as an API Developer Support Specialist. This role connects external developers with the resources needed for successful API utilization in a hybrid work setting.

As a Developer Support Specialist, you will directly engage with developers, troubleshooting issues, advising on best practices, and collaborating with internal teams. Your insights will drive improvements in tools and processes, ensuring developers receive high-quality support. This role is suitable for those current to engineering looking to advance their skills.

Key Responsibilities
Provide high-level technical support for Brex APIs
Engage with engineering teams to implement developer feedback




Manage customer escalations through communication channels
Create and update self-service training materials
Resolve complex technical escalations from Support team

Requirements:
Bachelor's degree or equivalent relevant experience
Solid analytical and problem-solving skills
Excellent verbal and written communication skills
Customer-oriented experience
Familiarity with ERP integrations like QuickBooks and NetSuite

Bring your technical expertise and commitment to customer satisfaction to Brex's innovative team.

📌 Api Developer Support Specialist Opening Vancouver
🏢 WinsAbove
📍 Vancouver