Zego is seeking a Team Leader for Claims Complaints to run a busy complaints team. You will balance hands-on case work with people leadership, ensuring investigations are thorough, fair and aligned with DISP and Consumer Duty.
You will collaborate across functions to keep standards high and drive continuous improvement, supported by AI-enabled processes. The role requires experience in motor insurance complaints within an FCA-regulated setting, a willingness to lead and develop others, and a
📌 Ai Driven Claims Complaints Leader Halifax Regional Municipality (Canada)
🏢 Zego
📍 Canada