Position Overview

As the first point of contact, you’ll shape the patient experience and ensure the front desk runs with precision. We are seeking someone who communicates exceptionally well, stays focused, and thrives in a supportive but rapid-paced environment.

We value individuals who are:
Professional, articulate, and patient-focused
Reliable and punctual with robust attendance
Comfortable with digital, paperless workflows
Able to stay organized and minimize distractions (phone use kept low)
Eager to learn and committed to long-term growth

Responsibilities
Greet patients and create a welcoming, polished experience
Manage high-volume phone calls, emails, and patient communication
Schedule and confirm appointments efficiently
Process payments, insurance claims, and treatment estimates
Coordinate with clinical staff to maintain smooth daily flow




Maintain a neat and organized front desk
Support administrative tasks and follow-ups with accuracy
Treatment coordination, and coordination of benefits
Use of MaxAssist and Open Dental

Qualifications
Experience in dental reception or medical administration needed
Strong verbal communication and customer service skills
Professional appearance and demeanor
Familiarity with dental software (OpenDental, MaxAssist are assets; training can be provided)
High reliability and consistency in attendance are essential

Job Types: Full-time, Part-time

Pay: $25.00-$40.00 per hour

Perks:
Company events
Dental care
Paid time off

Work Location: In person

📌 Dental Receptionist / Front Desk Coordinator North York (Canada)
🏢 Sovrle Dental
📍 Canada