Enhance customer experience as a Call Centre Agent at our base. This role involves delivering friendly, professional service to inquiries and complaints through effective communication.As a Customer Service Agent, you will report to the Base Manager while actively engaging with customers via phone and in person. Your responsibilities include resolving inquiries about flight schedules, fares, and routes with sound judgment. Demonstrate flexibility and a commitment to exceptional service in a agile environment.Key Responsibilities:Answer customer inquiries about fares and flight detailsInput passenger information accurately in AMELIAMaintain call control and ensure customer satisfactionIdentify and clarify customer needs and provide solutionsAssist at check-in counter and perform various administrative tasksRequirements:High school diploma or GED equivalentExperience with Microsoft Office SuitePrevious customer service experience preferredAble to handle lifting up to 50 lbsMust obtain transportation security clearancesBecome a valued point of contact for customers, ensuring timely resolutions and exceptional service.

📌 Customer Service Agent Call Centre (Fort Ware)
🏢 Perimeter Aviation
📍 Fort Ware