Job Summary

We are seeking a motivated and enthusiastic Vape store Associate to join our agile team. In this role, you will be the face of our brand, providing exceptional customer service and assisting customers in finding the perfect products to meet their needs. The ideal candidate will have a passion for retail and a solid commitment to delivering a positive shopping experience.

Responsibilities
Greet customers warmly and assist them in finding the suitable Vape/accessories.
Provide knowledgeable information about products and services to enhance customer satisfaction.
Process transactions accurately using the POS system cash register, ensuring proper cash handling procedures are followed.
Maintain an organized and visually appealing sales floor.
Handle customer inquiries and complaints with professionalism and courtesy.
Collaborate with team members to achieve sales goals and improve store performance.
Stay informed about current promotions, sales, and product features to effectively communicate with customers.

Applicants should have:
Good communication and customer service skills
A responsible and skilled attitude




Ability to work independently and as part of a team
Basic math and cash-handling skills
Ability to stand for long periods and lift small to medium boxes when needed
Willingness to learn about products and store operations
Must be legally eligible to work in Canada

Because this role involves selling age-restricted tobacco and vapour products, the candidate must be comfortable checking IDs and refusing sales when required. In BC, the legal age to buy vapour products is 19, and retailers must sell only to customers who meet the age requirement.

Preferred Skills

The following are assets but not mandatory:
Previous retail or cashier experience
Smoke shop, vape shop, convenience store, or gas station experience
Knowledge of vapes, e-juices, bongs, hookah, cigars, or smoking accessories
Experience with POS systems
Inventory or merchandising experience

Pay: $18.25-$21.50 per hour

Expected hours: 40.0 per week

Benefits:
Casual dress
On-site parking

Work Location: In person

📌 Retail Sales Associate Surrey
🏢 King's Vapes
📍 Surrey