We are currently recruiting a Customer Service Representative for our client in Windsor, ON.

Key Responsibilities (include, but are not limited to):
Provide a warm and qualified welcome to customers, manage incoming calls, and assist with scheduling estimates.
Deliver a positive customer experience by ensuring each individual feels valued and supported throughout their interaction.
Perform general administrative duties, including data entry, invoicing, and basic accounting tasks such as accounts payable and bank deposits.
Support the team in gathering necessary information for estimates and respond to customer inquiries regarding services and pricing.
Communicate with insurance companies, accurately relay information, and maintain detailed records of all interactions.
Keep customer records, estimates, and insurance documentation organized and up to date.





Qualifications & Skills:
Minimum of 1 year of experience in customer service or office administration.
Robust verbal and written communication skills, with the ability to interact confidently with customers and insurance representatives.
Problem-solving mindset with the ability to investigate issues and implement solutions efficiently.
Excellent organizational skills and attention to detail.
Interest or knowledge of automotive services is considered an asset, but not required.

Pay: $18.50 per hour

Expected hours: 37.5 – 40.0 per week

Experience:
Customer service: 1 year (required)

Work Location: In person

📌 Customer Service Representative Windsor (Canada)
🏢 PROSTAFF Employment Solutions
📍 Canada