Pays Canada Code postal QC G1P 2J9 Senior Business Analyst – ERP & Zoho Implementation About BSP BSP is a Zoho Premium Partner recognized among the best in the world. We are proud recipients of the Global Partner of the Year 2024 – Zoho Creator award, as well as the North American Champion in Finance and Integration distinction. With offices in Canada, the United States, Morocco, and India, we deliver large-scale national and international projects across the Zoho ecosystem. Joining BSP means becoming part of a high-performing team of experts operating at the highest level of Zoho implementation and business transformation. Position Overview We are looking for a Senior Business Analyst with extensive experience in ERP, CRM, and Zoho implementations who is ready to take ownership of complex projects from strategy to deployment. The ideal candidate is highly autonomous, client-focused,



and capable of managing multiple large-scale mandates while collaborating with cross-functional teams and leadership. Key Responsibilities Business needs analysis Solution architecture and design Post-deployment support and optimization Manage multiple complex projects simultaneously with strong organizational and leadership skills Supervise and coordinate analysts, developers, and integrators across: CRM & Marketing Finance & Operations ERP / MRP BI & KPI AI Integrations Build and maintain solid client relationships while proactively resolving issues Manage project timelines, budgets, and financial accountability Collaborate with leadership and technical teams on architecture and strategic decisions Support business development initiatives by participating in: Client demos Discovery sessions Proposal preparation Document processes, workflows, and implementation standards Ensure effective knowledge

📌 Full Time (Montreal)
🏢 BSP
📍 Montreal