Sutherland is hiring Customer Service Representatives to provide outstanding support via inbound calls and chat. Work with innovative technologies and enjoy a supportive team atmosphere.
Join the Sutherland team and play a crucial role in delivering exceptional customer solutions. In this role, you'll handle diverse service needs, including billing inquiries and energy conservation advice. The company offers a range of benefits, including paid training, employee discounts, and opportunities for career advancement.
Key Responsibilities:
• Handle customer calls effectively across various service requests
• Utilize strong communication and listening skills to resolve issues
• Multitask while maintaining attention to detail




• Operate within a structured environment with support from leaders
• Participate in rewards and recognition programs
Requirements:
• High school diploma or GED; Associate's degree preferred
• Strong PC skills and knowledge of MS Office
• Excellent Internet connectivity for work from home
• Quiet, secure workspace free from distractions
• Ability to work from home in Canada only
Deliver exceptional service and make an impact with Sutherland's dedicated team.
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📌 Customer Service Representative at Sutherland (Halifax Regional Municipality)
🏢 Sutherland Global
📍 Halifax Regional Municipality