Job Summary
We are seeking a professional and organized Customer Service Representative/Administrative Assistant to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional support through various communication channels. This role requires strong clerical skills, proficiency with office software, and a customer-focused attitude to ensure smooth daily operations and outstanding customer experiences.

Duties
Answer multi-line phone systems with professionalism and courtesy, demonstrating excellent phone etiquette
Manage front desk responsibilities, including greeting visitors and directing inquiries
Perform data entry tasks accurately using Microsoft Office and QuickBooks
Maintain organized filing systems, both physical and digital, for productive record keeping
Support administrative functions such as scheduling appointments, managing calendars, and preparing correspondence
Assist with bookkeeping and basic financial record management as needed
Provide customer support via phone, email, or in person to address inquiries




Proofread documents for accuracy and clarity before distribution
Communicating valuable feedback to other departments regarding customer comments and possible opportunities for improvement

Experience
Prior administrative experience preferred
Familiarity with QuickBooks, Microsoft Office (Word, Excel), and data entry procedures
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Excellent written and verbal communication skills with professional phone etiquette
Ability to proofread documents accurately and maintain attention to detail during data entry tasks
Ability to speak, read, and write English
Post-secondary education in office administration, purchasing, and bookkeeping is preferred
Solid analytical, mathematical, problem solving & organizational skills

Pay: $22.00-$27.00 per hour

Benefits:
Dental care
Extended health care
Life insurance
In office parking
RRSP match
Vision care

Work Location: In person

📌 Customer Service Representative/administrative Assistant Alberta (Canada)
🏢 Lamberti Canada
📍 Canada