Lead customer service at Shoppers Drug Mart as a Front Store Supervisor. You're pivotal in managing cashiers, merchandising, and ensuring a welcoming store atmosphere.
In this significant role, you will oversee front store operations while focusing on customer satisfaction and employee training. Leading your team, you'll ensure compliance with company policies and foster a skilled workplace. Your expertise will be critical in resolving customer issues and maintaining high merchandising standards.
Key Responsibilities:
• Train cashiers and merchandising staff on store procedures
• Ensure adherence to loss prevention policies and procedures
• Maintain cleanliness and organization of store shelves




• Address inquiries and resolve customer complaints effectively
• Support daily cash office inventory management
Requirements:
• Strong problem-solving skills for customer satisfaction
• Independent thinking and planning abilities
• Computer literacy and time management skills
• Understanding of product knowledge and supplies
• Must comply with health and safety regulations
Drive customer engagement and team performance in a community-focused setting at Shoppers Drug Mart.
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📌 Customer Service Supervisor At Shoppers Drug Mart North Vancouver
🏢 Shoppers Drug Mart
📍 North Vancouver