Elevate client relationships as a Client Success Manager in Edmonton with Long View. This leadership role focuses on client outcomes, service excellence, and team empowerment.Join Long View, a leading IT provider, as the Manager, Client Success, focusing on client partnerships and operational excellence. In this dynamic role, you'll leverage 10+ years of experience to drive service success, lead teams, and enhance client satisfaction. Your leadership will establish performance metrics, and strengthen client connections for sustained growth.Key Responsibilities:
- Build relationships with client technology and executive stakeholders
- Provide clear leadership for client projects
- Collaborate with Sales and Project Management teams
- Review Statements of Work and resource plans
- Lead client feedback and escalation effortsRequirements:
- 10+ years in consulting or IT services
- Experience in client success and project delivery
- Robust financial acumen in service management
- Proven negotiation and communication skills
- Relevant certifications are assetsDrive client success and team performance while fostering innovation and continuous improvement at Long View.#J-18808-Ljbffr

📌 Client Success Manager At Long View (Edmonton)
🏢 Long View Systems
📍 Edmonton