GWL Realty Advisors Residential is a multi-residential property management company with a collection of over 40 award-winning rental apartment buildings located in cities across Canada. GWLRAR is dedicated to providing its residents with personal, professional and responsive service. Rental apartment buildings are impeccably clean, are well located next to services, amenities and transit, and continually strive to be environmentally efficient. The company creates a sense of community within each property, while also connecting with the surrounding neighborhood through social-responsibility programs. All of this combines to deliver the best customer experience for the renter, making it a place to truly call home.In this role, you'll have the opportunity to:Reporting to the Vice President of Operations, this position will be the strategic business leader for a portfolio of premium rental properties in our Eastern Canada properties. The candidate will be responsible for the protection and preservation of real estate assets on behalf of pension funds and institutional owners. You will have the opportunity to work with collaborative and seasoned cross functional teams, to identify and implement best in class operating procedures to grow revenues and maximize financial performance of each asset. The Director of Operations will deliver service strategies to meet the brand's standards,



ensure resident satisfaction and maintain positive owner relations.RESPONSIBILITIESKey responsibilities include managing profitability and revenue goals, people leadership and maintaining operations excellenceA willingness to embrace recent technology and innovative technological solutions is key, with an eye towards the futureAn ability to balance an interest in revenue growth and customer service is essentialLeading a large team, with modern management skills and techniques, is also essentialREQUIRED QUALIFICATIONS10+ years of property management experienceDelivering operational excellence strategies and practicesDelivering or exceeding revenue targets with an entrepreneurial spiritStrong coaching, mentoring and developing of staff at all levels including a clear understanding of employee engagementInnate ability to build collaborative relationships with all levels of the organizationExhibits strong self awareness and high EQChampions, embraces and fosters change and continuous improvement initiativesBilingual in English and FrenchTravel to Ottawa and Halifax is requiredPREFERRED QUALIFICATIONSOperational experienceExperience in property management or keen interest in real estate industryExperience in a complex and highly regulated industryPassion for delivering superior high touch customer experiencesStrong history of success of inspiring collaboration and bringing diverse groups to consensusHas a mindset of making things better, understands best practicesExtensive background of making decisions that influence significant change in an organization#J-18808-Ljbffr

📌 Director, Operations - Eastern Canada (Montreal)
🏢 Colonial Group
📍 Montreal