19 Oct
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Canada Motor Jobs
|
Winnipeg
19 Oct
Canada Motor Jobs
Winnipeg
Service Advisor job at Vaudreuil-Dorion for HGregoire Hyundai Vaudreuil. Salary: up to $100,000 Workplace: On site Location: Vaudreuil-Dorion, QC Schedule: Full-time Responsibilities
Manage preparation orders by following predefined guidelines and perform necessary follow-ups in collaboration with different departments; Submit preparation requests for external companies when necessary; Control parts invoices for each vehicle and the time required to make corrections; Communicate with various departments (sales / finance / delivery) regarding any issues or needs; Update the vehicle history by recording details from the preparation order; Follow up with customers and different departments in case of deficiencies at delivery, and implement necessary corrections to ensure customer satisfaction; Prepare orders for all vehicles entering the dealership, including demonstrator vehicles; Keep inventory knowledge up to date; Ensure the security of vehicle keys at the dealership; Provide support for vehicle storage logistics; Follow up on deliveries and ensure deadlines communicated to customers are met; Offer impeccable customer service; Ensure quality control of all vehicles delivered to customers. Profile required
Relevant experience in the automotive field; Bilingual in French and English, both spoken and written, at an intermediate-advanced level to communicate effectively with our monolingual French-speaking customers and our large monolingual English-speaking customer base; Demonstrate a focus on customer satisfaction and attention to detail; Excellent communication and problem-solving skills; In-depth knowledge of vehicles and their systems; Ability to work independently; Positive and professional attitude; Resident of Canada. Perks
Comprehensive group insurance plan (Dental, disability, supplementary health, life insurance); Paid time off; Company events; Employee Assistance Program; On-site parking; Recognition program Club HGreg to celebrate your achievements. Tasks
Answer phone requests Customer follow-up Customer service Follow up on repair and services Making appointments Open and close work orders Prepare repair and service estimates Service and products sales Experience
3 years as Service Advisor Working conditions
Competitive compensation Dental insurance plan Disability insurance Employees discounts Insurance of medical and paramedical expenses
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📌 Service Advisor (Winnipeg)
🏢 Canada Motor Jobs
📍 Winnipeg