DescriptionJob Purpose:The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution Architects, and Leadership to shape win strategies, craft compelling narratives, and deliver compliant, high-quality RFP/RFI responses that differentiate Call Tower in the CX, CCaa S, AI and UCaa S market.Duties:In the context of tenders, the Senior Proposal Writer is responsible for coordinating key activities related to the process. Their responsibilities include:Proposal Strategy & DevelopmentLead end-to-end RFP/RFI responses, including strategy, messaging, and positioningDevelop win themes and value propositions aligned to client needs and competitive landscapeTranslate technical solutions into explicit, compelling business narrativesCross-Functional LeadershipPartner with Sales, Pre-Sales, Product, Legal,



and Delivery teams to shape responsesFacilitate proposal strategy sessions and stakeholder alignment to meet response deadlinesProcess & Content OptimizationMaintain and evolve reusable content library and templatesDrive continuous improvement of proposal processes and tools (including AI-enabled capabilities)Oversee and manage the response process, including procurement portals, communications with customer procurement teams, and bid coordination.Risk & ComplianceEnsure all proposals align with contractual, legal, and compliance standardsIdentify and mitigate commercial and contractual risksCommunicate with federal, state, and provincial bodies to request compliance documentsReview contract clauses and verify the conformity of proposalsThe Senior Proposal Writer will also partake in managing contractual documents for the Company (scope of work, change requests, hours of

📌 Senior Proposal Writer (Quebec City)
🏢 CallTower
📍 Quebec City