Elevate your customer service career with DUCA as a full-time Member Service Representative in Streetsville. Assist Members with financial inquiries and ensure exceptional service delivery.

As a Member Service Representative, you'll play a crucial role in creating positive experiences for DUCA’s valued Members. This full time position focuses on engagement and interaction, helping uncover financial needs while providing seamless service. You will thrive in a fast-paced setting, building rapport and identifying solutions that empower Members to do more with their finances.

Key Responsibilities:
• Deliver outstanding service at the front counter and via phone
• Promote and explain advantages of DUCA’s services
• Make proactive calls to assist Members and book appointments




• Process transactions such as deposits and withdrawals
• Identify and fulfill Members’ various financial service needs

Requirements:
• High School Diploma or equivalent is required
• Minimum two years’ experience in customer service, banking preferred
• Strong understanding of computer systems
• Previous sales experience considered an asset
• Excellent communication and interpersonal skills

Become part of a team that values your contributions in serving and uplifting the community.
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📌 Full Time Member Service Representative At Duca Ontario
🏢 Duca
📍 Ontario