Shape the client experience as a full time Financial Member Support Agent with Desjardins. Help clients navigate their banking needs and champion financial empowerment through education and support.In this role, you will act as a trusted advisor, ensuring members feel valued and supported. You’ll assist with their transactions and educate them about various Desjardins products. Identifying prospects for improved service and ensuring compliance are key aspects of your responsibilities.Key Responsibilities:
Support clients in using transaction technology
Develop robust business relationships through service excellence
Address and manage fraud-related issues
Stay updated with Desjardins products and industry standards
Ensure adherence to security and compliance measuresRequirements:
College diploma in a related field
Two years of relevant experience required
French proficiency essential
Comprehensive understanding of financial cooperatives
Knowledge of service standards and operationsUtilize your customer-focused mindset to enhance member experiences at Desjardins.#J-18808-Ljbffr

📌 Desjardins Financial Member Support Role Saint Anselme (Saint-Anselme)
🏢 Desjardins
📍 Saint-Anselme