Join One King West Hotel & Residence as a Night Audit and Guest Services Ambassador. This overnight role focuses on guest relations, check-ins, and effective issue resolution. As the Night Audit Ambassador, you will be responsible for providing exceptional service during overnight shifts. Key tasks include managing guest check-ins, check-outs, and responding to requests. You should be familiar with hotel procedures and committed to maintaining a high standard of guest satisfaction. Key Responsibilities:
Manage guest check-ins and check-outs accurately
Respond to guest inquiries and resolve complaints promptly
Complete daily reports and balance cashier audits
Ensure explicit communication across departments
Familiarize guests with hotel facilities and events Requirements:
Previous Front Office or Night Audit experience preferred
Proficient in OPERA and Microsoft Office
Excellent verbal and written English skills
Robust customer service and communication abilities
Ability to multi-task in busy environments Bring your enthusiasm and dedication to guest service at One King West Hotel & Residence. #J-18808-Ljbffr

📌 Night Audit And Guest Services Role Toronto (Canada)
🏢 One-King-West-Hotel-
📍 Canada