Position: Customer Service RepresentativeLocation: Ottawa, OntarioJob Id:22869-A3014-2# of Openings:1ResponsibilitiesProvide outstanding customer service on all calls and online inquiriesRecommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specificationsUtilize your sales proficiency to secure critical salesEnter, schedule, and coordinate customer movesAchieve daily, monthly, and yearly sales goals and customer satisfaction goalsPrepare and accurately complete all required paperworkFollow-up with customers post-move to ensure satisfactionCalmly and professionally handle customer concerns, complaints, or customer service issuesWill participate in other sales, marketing, and networking activities in addition to charitable move coordination as well as manage the PR calendarAll other duties as assignedJob RequirementsBecause moving is stressful,



we seek candidates with a commitment to customer service and an appreciation for variety in your job!High school diploma or post graduate is preferred.A minimum of six months to one year of customer service and/or office experience is requiredOutside or inbound sales and/or TWO MEN AND A TRUCKor moving industry experience is preferredExcellent customer service skills (friendly, courteous and helpful)Demonstrated understanding and application of effective selling strategies and techniquesConfidence to initiate customer contact, and comfortable asking for the saleStrong team player who works productively with a wide range of people and personalitiesComfortable in a fast-paced setting; able to adapt quickly to changing prioritiesBasic computer and keyboarding skillsAble to perform basic business mathAble to present a professional image at all times to customers and vendorsDemonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCKCore ValuesBilingual is a plusThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc.

📌 Customer Service Representative (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Two Men and a Truck International
📍 Riviere-des-Prairies—Pointe-aux-Trembles