Guest Services Expert At Great Canadian Moncton

Guest Services Expert At Great Canadian Moncton

19 Oct
|
Great Canadian Entertainment
|
Moncton

19 Oct

Great Canadian Entertainment

Moncton

Elevate guest experiences as a Guest Services Representative at Great Canadian Entertainment. Deliver exceptional service through efficient check-in/out and effective problem-solving in a agile hotel setting. Under the direction of the Hotel Guest Service Assistant Manager, you will support the operations of the hotel by ensuring guest satisfaction and maintaining quality standards. This role requires strong communication skills and the ability to handle inquiries proactively. You will play a pivotal part in training the team and creating a welcoming workplace for guests. Key Responsibilities:
Manage productive check-in and check-out procedures
Address inquiries via phone and in-person
Coordinate room requests, including cots and packages
Maintain key control and room security
Keep the guest business center stocked and functional Requirements:
High School Diploma; hotel education preferred
Minimum 1-year hotel experience required
Bilingual in French and English is an asset
Proficient in Microsoft Word and Excel
Must pass a criminal background check Bring your hospitality expertise to enhance guest experiences at Great Canadian Entertainment. #J-18808-Ljbffr

📌 Guest Services Expert At Great Canadian Moncton
🏢 Great Canadian Entertainment
📍 Moncton

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