Join e Bay as a Senior Lead focused on transforming global buyer CRM strategies for enhanced market engagement. Harness your expertise in analytics and AI technology.In this pivotal role, you will drive the strategic direction for Global Buyer CRM at e Bay, tailoring engagement strategies to meet the diverse needs of customers worldwide. As a leader, you will integrate AI tools and direct cross-functional teams to elevate customer engagement. Your insights will shape high-impact decisions and performance metrics.Key Responsibilities:
Drive evidence-based CRM strategy across global markets
Develop frameworks for data-informed decision-making
Oversee performance metrics for continuous growth
Collaborate with AI and analytics to enhance content
Lead market reviews balancing immediate and long-term goalsRequirements:
Extensive experience in senior CRM roles in e-commerce
Deep understanding of engagement metrics and channel performance
Proficient in data analysis and strategic insights
Interest in AI systems and decision-making tools
Proven skills in team management and influence
📌 Senior Lead For Crm At Ebay Toronto (Canada)
🏢 eBay
📍 Canada