19 Oct
|
Fuze HR Solutions
|
Saint-Eustache
19 Oct
Fuze HR Solutions
Saint-Eustache
Join as a Bilingual Automotive Technical Specialist, bridging customer service and technical expertise in a hybrid working atmosphere. Diagnose and resolve vehicle issues while maintaining clear communications.This full time prospect emphasizes your automotive experience and problem-solving abilities to enhance customer satisfaction. You will investigate claims, analyze technical data, and collaborate with various teams to support transparent vehicle assessments. Your bilingual skills will be crucial in effectively communicating complex automotive concepts to clients.Key Responsibilities:
Provide comprehensive technical support for automotive issues
Resolve arbitration claims using thorough technical assessments
Assess and validate vehicle issues through inspections
Translate customer concerns into clear technical language
Track trends to improve service quality and efficiencyRequirements:
Minimum of 2 years in automotive technical roles
Strong diagnostic and analytical skills in various systems
Excellent bilingual communication ability, both spoken and written
Experience with CRM and digital tools preferred
Knowledge of warranty processes as a valuable assetUtilize your technical expertise in a agile, supportive role focused on enhancing the customer journey through effective diagnostics and solutions.#J-18808-Ljbffr
📌 Skilled Technical Specialist Bilingual Automotive Focus Saint Eustache (Saint-Eustache)
🏢 Fuze HR Solutions
📍 Saint-Eustache