Kickstart your career as a Technical Support Analyst Intern at PBS Systems in Calgary! This full time, three-month position will involve providing top-tier technical assistance to clients through various support channels. As an Intern in the Client Services team at PBS Systems, you'll work closely with the Install Services Team to address and resolve client issues related to our dealership management software. Your role will involve troubleshooting, documentation, and customer training, ensuring a seamless experience for our clients. You'll also have the prospect to develop your technical knowledge and potentially achieve relevant certifications. Key Responsibilities:
Manage incoming customer issues across various support channels




Document interactions and escalate unresolved matters
Collaborate with departments to enhance service delivery
Identify and implement process improvements
Stay informed on software updates and enhancements Requirements:
High School Diploma required
Certification or post-secondary studies in progress
Customer service experience is preferred
Robust knowledge of Windows operating systems
Effective problem-solving and communication skills Enhance your technical support skills while contributing to the PBS Systems mission. #J-18808-Ljbffr

📌 Technical Support Analyst Internship In Calgary
🏢 Canadian Inclusion
📍 Calgary