Full job description

Location: 7516 Macleod Trail SE

Job Types: Part time (Thursday-Monday 5PM-11PM)

Overview

We are seeking a friendly and professional Customer Service Associate / Cashier to join our team. This role involves providing excellent customer service, managing transactions efficiently, and supporting store operations. The ideal candidate will possess solid communication skills, organisational abilities, and a positive attitude to ensure a welcoming shopping experience for all customers.

Responsibilities
Greet customers warmly and assist with their enquiries in person and over the phone
Operate the cash register accurately, handling cash, card payments, and refunds
Upsell products and promote ongoing promotions to maximise sales opportunities
Maintain organised merchandising displays and ensure the store remains tidy and inviting
Provide information about products, services, and store policies effectively
Manage queues efficiently during busy periods to minimize wait times
Support stock replenishment and organize stockroom areas as needed
Handle customer complaints professionally and elevate issues when necessary
Able to stand for long periods of time




Able to bend, lifting required up to 20kgs or 50 lbs

Requirements
Excellent communication skills in English
Basic maths skills for handling transactions accurately
Strong organisational skills with the ability to prioritise tasks effectively
Good time management to ensure smooth store operations during shifts
Phone etiquette skills for professional customer interactions over the phone
Experience in merchandising or retail is desirable but not essential; training will be provided
Ability to work well within a team and independently when required
Organised, reliable, with a positive attitude towards customer service

This position offers an engaging work environment where your interpersonal skills can shine. We welcome enthusiastic individuals committed to delivering exceptional service while supporting our store’s success.

Job Type: Part time

Pay: From $15.00 per hour

Benefits:
Discounted or free food

Pay: $15.00 per hour

Benefits:
Discounted or free food

Work Location: In person
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