Become a pivotal part of Mini Mall Storage Properties as a Customer Care Specialist, providing exceptional service through various communication channels. Grow with a team dedicated to redefining the self-storage experience.
As a Customer Care Specialist, you'll be on the front lines, responding to inbound customer inquiries via phone, email, chat, or social media. This role requires a proactive approach to sales, tailored communication, and adept problem-solving skills to facilitate rental and sales completions. Join a team that prides itself on delivering superior customer experiences while upholding high standards of service.
Key Responsibilities:
• Turn inbound calls into completed sales or rentals
• Manage customer inquiries with effective communication




• Process payments and resolve concerns promptly
• Collaborate with field staff for effective issue resolution
• Utilize active listening to create positive customer experiences
Requirements:
• Availability during operating hours of 7:00 AM–8:00 PM
• Proven sales closing skills in a call center setting
• Robust objection-handling and multitasking abilities
• Familiarity with Microsoft Office Suite
• Bilingual candidates are an asset
Embrace an prospect to make a significant impact at Mini Mall Storage by delivering extraordinary customer service.
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📌 Customer Care Specialist At Mini Mall Storage Calgary (Canada)
🏢 Mini Mall Storage Properties
📍 Canada