Join Brink's National Client Services as a Bilingual Call Centre Agent. Focused on exceptional customer experiences, this role thrives on problem-solving in a rapid-paced setting.At Brink's, we seek bilingual professionals fluent in English and French. This position involves responding to inquiries via phone and email while providing technical support related to our products. You will collaborate with internal teams for effective resolution and contribute to generating operational reports.Key Responsibilities:Respond to customer inquiries via phone and emailProvide support for Brink's products and servicesDiagnose technical issues for quick problem resolutionCollaborate with teams to ensure customer satisfactionGenerate and distribute daily operational reportsRequirements:Minimum 2 years in call center or customer serviceFluent in English and French, spoken and writtenStrong problem-solving skills under pressureAbility to manage multiple priorities effectivelyPositive, team-oriented mindset for collaborationDeliver solutions and enhance customer experiences as a valued member of Brink's team!

📌 Bilingual Customer Service Agent At Brink'S (Ottawa)
🏢 Brink's
📍 Ottawa