Clinical Administrative AssistantSherwood Park–Strathcona County Primary Care Network (SPPCN) | Fort Saskatchewan, Alberta | Full-time | $20.19–$26.59 per hour, based on experiencePermanent, full-time positionCompetitive hourly compensationExtended health and dental benefits9% RRSP matching programPaid vacation and sick leaveHealth & Wellness Spending AccountEmployee and Family Assistance ProgramProfessional development funding and paid education timeCollaborative and supportive team environmentJob SummarySherwood Park-Strathcona County Primary Care Network (SPPCN) is seeking a Clinical Administrative Assistant to join our clinical administration team. This role supports the effective and timely scheduling of patients referred to SPPCN clinicians, allied health professionals, and patient programs. The successful candidate will communicate with patients and physician offices throughout the scheduling and referral process, provide skilled front-office support, and maintain confidentiality in accordance with health record and privacy requirements.What We OfferPermanent, full-time positionCompetitive hourly compensationExtended health and dental benefits9% RRSP matching programPaid vacation and sick leaveHealth & Wellness Spending AccountEmployee and Family Assistance ProgramProfessional development funding and paid education timeCollaborative and supportive team environmentResponsibilitiesAs a valued member of the clinical administrative team, you will be responsible for but are not limited to the following:Indexing/Referral ProcessingResponsible for following procedures for indexing, reviewing physician referrals and directing where needed in order to schedule and complete the referral process including:Identifying appropriate triage process for various clinicians,



programs and groupsProcess self-referrals for patients as requestedScheduling Processed ReferralsConducts additional processes where appropriate (ie. check AHC number validity)Maintains schedules for clinicians, books appointments, monitors cancellations, internal referrals, worklists and/or wait lists and follows up where necessarySet up zoom links/meetings for virtual appointments for patients in-clinic where necessaryCommunication/Clinic LiaisonProvides pre-appointment patient information and conducts multiple contact with patients and clinics (phone/email)May obtain pre-appointment documentation from patient, community stakeholders or physician officesMonitors/tracks clinical response letters to physician offices are completed as per CPSAProvide support to multi-disciplinary team membersOffice/Clinical AdministrationResponsible for front office reception to greet and direct patients and visitors appropriately to staff or appointments, as well as field inquiries from public or stakeholders and direct as necessaryField staff and patient questions/inquiries about zoom, EMR, patient iPadsResponsible for proof reading and completing various clinical letters to ensure accuracy of patient and other informationScan information and documents to EMR, enter data or sends to patientsResponsible for various office/building tasks:Opening – closing procedures, equipment check,



training room set up/take downConduct regularly scheduled equipment checks (daily AED, fridge temperature verification and recording)Maintain confidential medical recordsPatient check-in and Patient bookingsEscort patient to exam room and take vital signs (height/weights/bp)Clean, restock & set-up patient roomsMonitor and request office supplies or inventory, as neededOther duties as requiredAttributes and CompetenciesEnthusiastic, positive, and service-focused attitude.Versatile, creative, and able to manage competing priorities in a changing environment.Ethical, responsible, and accountable for actions.Respectful of different views and opinions.Comfortable asking questions and participating in difficult conversations when needed.Strong understanding of confidentiality, privacy, and sensitive information handling.Education & ExperienceMedical Office Assistant (MOA) Certificate or medical information training an assetThree years’ direct experience preferredMedical Terminology training an assetExperience with medical terminology or medical offices preferredEquivalent education and experience may be consideredExperience with HealthQuest EMR and NetCARE (or similar EMR) requiredAdditional RequirementsCurrent Criminal Record Check and Vulnerable Sector Check satisfactory to the organization.Valid Alberta driver’s license.Access to reliable transportation, as occasional travel may be required.About SPPCNSherwood Park-Strathcona County Primary Care Network works with physicians and healthcare professionals to provide coordinated, accessible, and patient-centered primary care services. Our team is committed to supporting healthier communities through collaboration, innovation, and exceptional care.#J-18808-Ljbffr

📌 Clinical Administrative Assistant (Winnipeg)
🏢 Experis Technology Group
📍 Winnipeg