Elevate your IT career with the Royal Ontario Museum in Toronto as a Systems Support Administrator. Deliver responsive technical support and enhance user experiences in a agile museum setting.

The Royal Ontario Museum seeks a knowledgeable Systems Support Administrator to provide technical assistance across its IT environment. With a focus on customer service, you'll troubleshoot issues, maintain systems, and support a wide range of technologies. Your role requires collaboration with various departments to ensure ROM's systems are secure and highly accessible.

Key Responsibilities:
• Provide technical support via IT Help Desk
• Diagnose and resolve issues with computers and software
• Support enterprise applications like Microsoft 365




• Maintain specialized museum technologies and systems
• Train users on effective technology usage

Requirements:
• University degree in Computer Science or related field
• 5-8 years in IT Help Desk or support
• Strong expertise in Windows and Mac operating systems
• Experienced in supporting AV systems and internal networks
• Excellent problem-solving and communication skills

Join ROM to enhance operational efficiency and user support in a prestigious cultural institution.
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📌 Technical Support Administrator at ROM (Ontario)
🏢 Linuxassociation
📍 Ontario