What You Will Do:
The Routing & Scheduling Planner is responsible for developing, optimizing, and managing daily fuel delivery routes and schedules to ensure safe, efficient, and on-time service to customers. This role balances customer requirements, driver availability, equipment capacity, regulatory compliance, and operational costs to maximize productivity and service excellence.

The Routing & Scheduling Planner works closely with Drivers, Dispatch, Customer Service, Sales, and Operations teams to proactively address delivery challenges and maintain service commitments.

Route Planning & Optimization

Develop and maintain daily and weekly delivery schedules for fuel delivery operations.

Optimize routes to maximize asset utilization, increase delivery efficiency, and minimize transportation costs.

Balance customer service requirements with operational constraints such as driver hours, equipment availability, and geographic coverage.

Monitor route performance and make real-time adjustments as required.

Scheduling & Dispatch Support

Coordinate delivery schedules with drivers and dispatch teams.

Assign work based on customer priorities, driver qualifications, equipment capabilities, and regulatory requirements.

Manage urgent and same-day delivery requests while minimizing service disruptions.

Ensure adequate coverage for peak demand periods, weather-related events, and operational contingencies.

Operational Coordination

Collaborate with Customer Service, Sales, Operations, and Drivers to ensure customer delivery requirements are met.

Communicate schedule changes and service impacts to internal stakeholders.

Support onboarding of recent customer locations by incorporating them into routing plans.





Assist in managing service recovery actions when delays or disruptions occur.

Performance Monitoring & Reporting

Monitor key performance indicators (KPIs), including On-time delivery performance, Route efficiency, Capacity utilization, Delivery volumes, Driver productivity, Customer service metrics

Analyze trends and recommend process improvements.

Prepare operational reports and provide scheduling insights to management.

Compliance & Safety

Ensure scheduling activities comply with transportation regulations, hours-of-service requirements, and company policies.

Promote safe operating practices through effective route planning.

Support emergency response planning and fuel supply continuity efforts when required.

Maintain accurate routing and scheduling records.

Continuous Improvement

Identify opportunities to improve routing efficiency and reduce operating costs.

Participate in operational improvement initiatives and technology implementations.

Support enhancements to routing software, dispatch systems, and operational processes.

Qualifications
Education

Diploma or degree in Logistics, Supply Chain Management, Transportation, Business Administration, or a related field preferred.

Equivalent combination of education and operational experience will be considered.

Experience

2-5 years of experience in transportation planning, dispatching, logistics coordination, or route scheduling with the BC Lower Mainland

Experience within fuel distribution, petroleum transportation, logistics, or fleet operations is considered an asset.

Experience using route optimization, transportation management, or dispatch software.

Working Hours

Monday to Friday 9AM to 5PM with the possibility of transitioning to a rotational schedule in the future.

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📌 Logistics Routing & Scheduling Planner (British Columbia)
🏢 Reflector Entertainment
📍 British Columbia