19 Oct
|
METALS R US
|
Dartmouth
19 Oct
METALS R US
Dartmouth
Metals 'R' Us has been a cut-to-size metal supplier based in Nova Scotia since 1997. Today we're the dominant cut-to-size metal supplier in the province. In 2024 we launched metalsrus.Ca. Pick a material, shape, and alloy, tell us the length in inches, and we cut it and ship it anywhere in Canada. It's been a real success, and orders now come in from across the country. We’ve seen significant growth in the online business and are looking to continue scaling the channel with additional sales staff. This role is the one dedicated to the online store. You'll look after web customers, get their orders through the shop, and have ownership over the B2B digital accounts platform launching in Q4 of this year. You’ll work closely with the Sales Manager for education on metals - you’ll also work very closely with an external growth consultant which will give you exposure across eCommerce and AI automation channels. The role This is a sales, service, and business development job. You'll be the person behind the online store during the day. You answer customers, walk web orders out to the shop to liaise their fabrication, and look after the business accounts that buy through our trade platform. You don't need to know metal yet. We'll teach you. You do need to be quick on a computer, write clearly, and enjoy helping people.
Most of your day happens interacting with customers over phone, email, Shopify, and our custom automation tooling, with a few trips to the shop floor. This role could be open to an experienced sales person, recent grad, or technical savvy individual in a trade. Pay and seniority of the role will depend on the person we hire. This is for someone with the aforementioned skills that are interested in skirting the world of automation, eCommerce, and growth marketing. What you'll do Talk to online customers. Email, chat, quote requests, order questions, and the occasional phone call. Transparent, tactful, and quick. For a customer in Calgary who'll never see the shop, you’re the “face” of the Metals 'R' Us brand. Get web orders to the floor. Print and hand off orders through the day so they're picked, cut, and packed on time. Work with our logistics partners on lost and damaged orders. Tell the customer before they have to ask. Learn metal. Shapes, grades, tempers, and what to recommend for a project. You'll learn at the counter and on the floor, from people who've done this for decades. In a year you should be able to tell a customer why 316 stainless beats 304 near salt water, without checking. Look after trade accounts. Our trade platform is built:
📌 Digital Sales Lead (Dartmouth)
🏢 METALS R US
📍 Dartmouth