Elevate your career as a Customer Service Representative in a fast-paced, 3PL environment. This role involves managing customer inquiries, shipment tracking, and ensuring productive service delivery.We are seeking a detail-oriented Customer Service Representative with over three years of experience in logistics or the 3PL industry. You'll be the primary contact for customer communications, providing updates and maintaining accurate data in the Transportation Management System (TMS). Your proactive problem-solving capacity will ensure seamless coordination among dispatch, operations, and carriers.Key Responsibilities:Act as primary contact for customer inquiries via phone and emailProvide timely shipment updates and order statusesEnter and manage data in TMS with high accuracyCoordinate activities with dispatch and operations teamsResolve customer issues promptly and effectivelyRequirements:Minimum 3 years of customer service experience in logisticsFamiliarity with TruckMate is a plusStrong attention to detail and communication skillsAbility to multitask under pressureProficient in Microsoft Office SuiteBring your logistics expertise and dedication to service excellence to our CSR team today.

📌 Customer Service Representative In Logistics (Brampton)
🏢 Reliable Staffing
📍 Brampton