Who we are:Town & Country Animal Hospital is Hiring an Experienced Veterinary Assistant!Position DetailsRole: Experienced Veterinary AssistantStatus: Full-timeSalary: Competitive and based on experience and skill setSchedule: 4- day work week with rotating SaturdaysRequirements: Minimum of one year of veterinary experience or relevant healthcare administration experience; high school diploma; computer proficiency; and excellent written and verbal communication skillsBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance.Lifestyle Perks You'll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.Bring Your Skills, Compassion, and Team Spirit to Town & Country Animal HospitalTown & Country Animal Hospital is looking for an experienced and compassionate Veterinary Assistant who takes pride in providing a high standard of patient and client care.This dynamic role combines hands-on patient care, clinical assistance, appointment support, and client communication. You'll work closely with our veterinarians, RVTs, patients, clients, and fellow team members while helping keep each day running smoothly.If you're organized, dependable, comfortable working independently, and always willing to jump in where your team needs you most, we'd love to meet you.Why Our Veterinary Assistants Love It HerePlay an important role in both patient care and the client experienceWork closely with veterinarians and RVTsBuild experience across clinical, patient care, and client service responsibilitiesPut your animal handling and restraint skills to workBe part of a collaborative, team-oriented environmentContinue developing your veterinary skills and knowledgeTake ownership of responsibilities while still having a team behind youMake a meaningful difference for animals and the people who love themWhat Our Veterinary Assistants DoNo two days look exactly alike, and flexibility is an important part of this position.



You'll support our patients and veterinary team while also helping clients receive friendly, professional service.Your responsibilities will include:Make friendly and professional outbound calls to veterinary clientsAssist with gentle and appropriate animal restraintFollow and update the appointment system to help keep the schedule running smoothlyAnswer incoming calls during business hoursRespond to client inquiries with professionalism and enthusiasmRespond to appointment requests submitted through the hospital websiteAssist with X-raysPrepare vaccinesAssist with note-takingSchedule rechecks, annual exams, surgeries, and other appointmentsProvide exceptional client and patient care during every interactionStep into different responsibilities throughout the day as needed to support the teamWhat You'll BringWe're looking for someone who combines compassion with organization, communication, and the ability to stay composed in a busy veterinary environment.Required Training & KnowledgeMinimum of one year of veterinary experience or relevant healthcare administration experienceHigh school diplomaComputer proficiencyExcellent written and verbal communication skillsAdditional qualifications include:Previous customer service experience, preferably in a veterinary or healthcare settingExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesStrong understanding of animal handling and restraintEmpathy and compassion for clients and their animal companionsAbility to handle challenging situations professionally and calmlyConfidence working independently while remaining a collaborative team memberFamiliarity with veterinary software is a plusFlexibility and a willingness to jump in where neededMost importantly, you'll share our love for animals—because caring for them is at the heart of everything we do.The Extras You'll Actually FeelThis role gives you the opportunity to contribute across multiple areas of the hospital rather than being limited to a single responsibility. One moment you may be helping with patient restraint or X-rays,



and the next you may be communicating with a client or helping keep the appointment schedule on track.That variety makes teamwork especially important. We're looking for someone who can take ownership of their responsibilities while recognizing when it's time to jump in and lend a hand.Bring your compassion, organization, and positive attitude, and you'll have opportunities to continue building your skills while supporting patients, clients, and your veterinary team.Benefits You Can't BeatBenefit eligibility may vary based on full-time or part-time status. Benefits designated as full time only are subject to eligibility requirements.Financial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramState veterinary technician license reimbursementVTNE exam fee reimbursementProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programDiversity, equity, inclusion, and belonging are core values at Town & Country Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

📌 Experienced Veterinary Assistant (Dorval)
🏢 Town and Country Animal Hospital
📍 Dorval