Elevate customer service experiences as a Bilingual Resource Officer III with TD in Laval, Quebec. This hybrid role requires financial expertise and proficiency in both French and English to assist clients effectively.As a Bilingual Resource Officer III at TD, you will be a critical support for representatives, resolving issues for clients and partners while ensuring a high-quality service. You will provide informed counsel based on clients' financial circumstances, proactively identifying cross-selling opportunities. Solid communication and analytical skills are essential to thrive in this full-time position.Key Responsibilities:Deliver courteous and efficient customer serviceResolve and escalate client issues as necessaryMaintain strong relationships with clients and partnersProvide proactive financial advice and insightsMonitor daily operational workflows and prioritiesRequirements:Bachelor's degree requiredMinimum three years of relevant experienceBilingual in English and FrenchMust have PQAP licenseIn-depth knowledge of banking products and servicesSupport TD by utilizing your bilingual skills and financial knowledge to enhance customer relations in Laval.

📌 Bilingual Resource Officer At Td (Laval)
🏢 TD Bank
📍 Laval