Elevate your career at Access Credit Union as a Member Solutions Centre Representative I. Provide exceptional financial services while building relationships with members through various communication channels. Access Credit Union seeks a proactive Member Solutions Centre Representative I to connect with existing and potential members. This role involves managing inquiries via phone, email, and chat while promoting our comprehensive range of financial products. With a strong emphasis on service, you'll build member relationships and contribute to our organization’s business development initiatives. Key Responsibilities:
- Serve as the first point of contact for member inquiries
- Build relationships by resolving queries effectively




- Promote credit union products and services proactively
- Maintain knowledge of policies on security and confidentiality
- Process investment instructions and balance electronic ledgers Requirements:
- Grade 12 diploma or equivalent
- Minimum 1-year experience in customer service
- Knowledge of Access Credit Union’s offerings
- Robust communication skills, verbal and written
- Ability to work under pressure, prioritizing effectively Bring your customer service expertise to Access Credit Union and positively influence member experiences. #J-18808-Ljbffr

📌 Member Solutions Centre Representative Access Credit Union (Branch)
🏢 Access Credit Union
📍 Branch