Inn on the Twenty is currently seeking a Registered Massage Therapist to join our growing team! This is a outstanding opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.Job Title: Registered Massage TherapistProperty: Inn on the Twenty***Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. ***This posting is for an existing vacancy within Lais Hotel Properties Limited.Position Summary:To provide each Guest with exceptional and high-quality service. This is done with the utmost professionalism and friendliness and in an efficient manner consistent with the operation of a first-class spa treatment facility.Duties and Responsibilities:Primary Responsibilities:Providing personalized and exceptional guest service at every given opportunityMeeting established up-selling and sales goalsProviding massage therapy services consistent with the guidelines of the College of Massage Therapists of Ontario (CMTO)Maintaining impeccable standards of sanitation at all times, as per Public Health guidelinesProviding an immaculate environment for each Guest while experiencing their treatmentEnsuring each Guest experiences absolute comfort and relaxationProviding a beautiful experience for each Guest's five sensesFulfilling and exceeding the expectations of each GuestResponding to Guest concerns and inquiries as requiredTaking ownership of issues and following up accordinglyUsing the utmost care to discover each Guest's needsWorking closely with the Spa Concierge to ensure the Guest's needs are metWorking as a team with the both spas to ensure a seamless, professional experienceProviding assistance to fellow team members when requiredPresenting a gracious,



warm and professional atmosphereOffering a highly aesthetic personal image as an example of your personal image skillsPresenting a professional image by adhering to grooming standardsContinuously improving body therapy, facial therapy and guest service skillsDeveloping regular local clienteleCommunicating the need for supplies or assistanceOrganizing and having study materials and manual at all timesPromoting retail sales products and meeting sales quotas by educating guests in a professional mannerHaving a thorough knowledge of Lais Hotel Properties' products and servicesSuggesting additional products and services meeting our Guests' specific preferencesAssessing Guests' individual needs to meet standards for additional products and servicesActively seeking ways to meet Guests' product and service needsAll other duties as assignedProfessional Requirements:College Diploma from a (minimum) 2-year massage therapy programRegistration and good standing with the College of Massage Therapists of Ontario (CMTO)First Aid Training is an assetCPR Training is an assetPrevious up-selling and/or sales experience is considered an assetPersonal Attributes:Must have excellent communication skills both written and oralMust have a pleasant personality and professional demeanorHonest and trustworthyMust be self-motivated and have good time management skillsConfidence in selling and up-selling products and servicesLais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

📌 Registered Massage Therapist (Ottawa)
🏢 Vintage Hotels
📍 Ottawa