Manager, Applications and Integration Services is a strategic leadership role within the IT department responsible for overseeing the university's custom applications and integrations. These applications focus on the Student Information System (SIS) and Enterprise Resource Planning (ERP) and include many additional custom-coded tools and integrations. VIU is modernizing this suite of applications and collaborating with third parties to integrate proven solutions.Key ResponsibilitiesLead, mentor, and develop ITS Applications TeamManage performance, assess, and hire team membersFoster a collaborative, learning-focused culture that encourages innovation and professional growthConduct performance evaluations, establish goals, and provide ongoing coaching and feedbackBuild team capabilities through skills development, training programs, and knowledge sharing initiativesManage workload distribution, resource allocation, and team capacity planningApplication Architecture and ModernizationEnsure data is decoupled from business logicIsolate the presentation layer from data and business logic layersRefactor existing applications and workflows to accelerate delivery and streamline executionEstablish integration architecture standards and patternsModernize legacy code and workflows using industry best practicesManage and reduce technical debt and application lifecycle risksDevelop modernization plans aligned with institutional prioritiesData Governance and StorageImprove data storage strategies to support institutional data governance initiativesEvolve mitigation strategies to minimize the risk the Oracle implementation imposes on the institutionEstablish standards that protect data integrity while enabling reliable integrations across enterprise systemsDevelopment Pipelines and AutomationEnsure all business logic is maintained in version control (Git)Develop pipelines and automation to streamline release and development strategiesEstablish standards and best practices for automated build, test, and deployment of applications and integrationsDrive continuous improvement in development workflows, reducing manual processes and accelerating deliveryAgile Delivery and PracticesContinue to implement an Agile development methodology across the Applications teamsFoster iterative delivery, continuous improvement, and clear prioritization of application workAlign sprint planning, backlog management, and release practices with institutional prioritiesCollaboration and Stakeholder ManagementCollaborate with business units and analysts to create design, specifications, and development plans and strategiesCoordinate with the Director of Applications,



Automation and AI on strategic initiatives and technology roadmapsCommunicate effectively with technical and non-technical stakeholders across the universityBuild and maintain collaborative relationships with key administrative and academic stakeholdersParticipate in institutional planning to identify application and integration improvementsApplication Security and ComplianceEstablish Secure Software Development Lifecycle (SSDLC) practicesEmbed automated security testing into CI/CD pipelinesOversee application vulnerability remediation processesEnsure compliance with university cybersecurity standards and policiesOperational ExcellenceEstablish and maintain operational processes, documentation, and pipelines for application developmentImplement monitoring, alerting, and incident response procedures to ensure application reliability and availabilityLead root cause analysis efforts for application and integration incidents and drive preventive measuresEnsure change management processes balance innovation with stability and risk managementMaintain vendor relationships and evaluate emerging technologies that could benefit the institutionBachelor's degree in Computer Science, Information Technology, or related field and 5+ years of progressive experience in application development. An equivalent combination of education and experience may be considered.Required QualificationsDeep understanding of SQL and Oracle relational databasesExperience leading projects and teams through complex change driven by software developmentAbility to develop in modern coding languages (C# preferred)Experience with Agile methodologiesFamiliarity with ERP systems and Student Information SystemsProven track record of working with business units in software developmentStrong project management skills with the ability to manage multiple competing prioritiesExcellent communication and interpersonal skills with the ability to work across technical and business teamsDemonstrated ability to translate technical concepts for diverse audiencesPreferred QualificationsThree or more years of leadership experience, including coaching, and recruitment,



and workforce planningMaster's degree in a related fieldExperience in higher education IT environmentsProfessional certifications in software development and managementUnderstanding of application development and microservices architecturesUnderstanding of Mortar CAPS or equivalent PSI data structuresFamiliarity with compliance frameworks relevant to higher education (FOIPPA, PIPEDA, etc.)Key CompetenciesStrategic thinking and planningTechnical leadership and visionBusiness process analysisRisk managementChange management and organizational transformationRelease managementProblem-solving and analytical skillsBudget and resource managementVendor and stakeholder managementTeam building and talent developmentContinuous improvement mindsetAdaptability in evolving technology landscapesWorking ConditionsStandard office environment with hybrid/remote work flexibility(within BC)Occasional after-hours work for maintenance windows and incident responseOn-call rotation participation as needed- May require occasional travel for conferences or trainingBenefitsVIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; career development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.NoteShort-listed candidates must provide original transcripts, or applicable original certifications at time of interview.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.#J-18808-Ljbffr

📌 Manager, Applications And Integration Services (Nanaimo)
🏢 Vancouver Island University
📍 Nanaimo