About the job Customer Success Sales Manager
Are you a proactive communicator who knows how to build relationships and close renewals?

The Client Relations Specialist sits right at the intersection of Sales and Customer Success.

You aren't just here to support members; you're here to drive retention, maximize account lifetime value, and ensure every member reaches their goals.

You've built trust with clients, spot renewal risks early, and use your sales instincts to keep customers active and engaged.

If this sounds like you, read on.

The Role

Onboard current members in their first week to ensure immediate value

Proactively check in on members who go quiet to mitigate churn

Track member health, interactions, and renewal signals in the CRM

Report on engagement, retention metrics, and account expansion opportunities

Skills & Experience
Must-Haves:

2+ years of proven sales experience (inside sales, account management, retention, or customer success)

Currently based in Canada

Strong track record of driving renewals, retention,



or upsells

Nice-to-Haves:

Hands-on experience with a CRM such as HubSpot or Salesforce

Direct experience with Skool or similar platforms (Circle, Discord, Mighty Networks)

Background in coaching, education, or a membership/course business

Experience managing an online community or membership program

What We Offer

Compensation: $5,000/month

Schedule: Remote, Monday to Friday, 9am to 5pm Eastern (EST)

Fully remote work environment with a high-impact team

About Us
We're an online membership community built on Skool. Members join to learn, get support, and reach real results together. We care most about members making progress, and this role keeps them moving.

We'd love for you to join us!

Note: Only resumes in English will be taken into consideration.

Important Note: This is an independent contractor position, not an employee role.

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📌 Customer Success Sales Manager (Ontario)
🏢 The TalentHQ
📍 Ontario