2026 Seasonal Customer Experience Representative (Ontario)

2026 Seasonal Customer Experience Representative (Ontario)

19 Oct
|
Indigo
|
Ontario

19 Oct

Indigo

Ontario

CA$20.00–CA$24.00 hourly
Full-time +1
Sussex Insurance – Nanaimo – Woodgrove (inside Walmart).Opening Soon!) 6801 Island Hwy N, Nanaimo, BC V9T 6N8, is looking for a full or part time Autoplan Insurance Agent with a Level 1 Licence.Dut...
Part-time +1
CA$50,000.00 yearly
Full-time
Remote
Full time
CA$80,000.00 yearly
Full time
CA$19.00–CA$24.00 hourly
Full-time
The cities near Nanaimo, BC that boast the highest number of collections agent jobs are:
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Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
OUR GUIDING PRINCIPLES We Will Hire, Inspire,



Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.
Job Description You’ll help to cultivate an workplace that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
This is a seasonal position with a fixed-term contract.
WHAT YOU’LL DO Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives




Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

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📌 2026 Seasonal Customer Experience Representative (Ontario)
🏢 Indigo
📍 Ontario

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