Elevate your career with Assured Automotive as a Customer Service Administrator. Provide exceptional experiences while managing vital administrative tasks in a supportive work workplace.

As a key member of Assured Automotive, you will ensure outstanding service at our collision repair facilities. This role requires managing rental vehicle reservations, communicating updates with customers, and reconciling repair orders. Your commitment to customer satisfaction will drive our service success as you actively participate in achieving KPIs.

Key Responsibilities:
• Execute consistent WOW plan for customer interactions
• Greet customers warmly both in person and on the phone
• Manage all rental vehicle and towing requests efficiently




• Communicate effectively with customers and insurance providers
• Oversee appointment confirmations and follow-ups

Requirements:
• High school diploma or equivalent
• Minimum of 1 year customer service experience
• Strong communication skills, verbal and written
• Proficient in Google platform and Microsoft Office
• Valid driver’s license required

Enhance customer experiences while ensuring operational excellence as part of the Assured Automotive team.
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📌 Customer Service Administrator at Assured Automotive (Ontario)
🏢 Boyd Group
📍 Ontario