1. JOB PURPOSE: As a lead member of Fix Auto's production team, the Assistant Production Manager plays a key role in ensuring the production process is seamless, and the production team is supported in their roles.
2. POSITION SUMMARY: The Assistant Production Manager is responsible to support the oversight of estimating, production flow, and customer experience. The Assistant Production Manager supports the Ownership team in daily operations while creatively strategizing recent initiatives to grow the organization.
Fitting in with our positive and fast paced work environment, the Assistant Production Manager must be highly organized, able to think outside of the box, prioritize ever changing tasks, communicate clearly and timely, support the highest level of customer experience and most importantly, foster an environment for growth and success. Being able to handle stress in a calm manner, proactively finding solutions, and coach employees and customers through challenges is crucial.
The ideal candidate is Mechanically minded and able to support the Automotive team while communicating in layman's terms, vehicle repair procedures.
As the needs of the business adapt and elevate, growth opportunities within the organization are highly encouraged. The successful candidate is an individual who wants to challenge their skills, and be an integral part of an expanding organization.
3. KEY RESPONSIBILITIES: Leadership Support Support with leadership to all production departments
Effectively communicate tasks and timelines to all members of the production team
Coordinate with peers to troubleshoot challenges and find solutions for delays in the production process
Encourage growth, strong communication, and quality




General Duties Manage vendor and customer relationships by delivering the highest level of service
Support with estimating and coordinating with insurance claims
Coordinate all sublets to ensure production flow is managed and timely
Ensure quality and safety standards are being met and followed at all times
Monitor repair orders to maximize efficiency and gross profits
Assist in ordering replacement equipment, parts and supplies
Accurate completion of work orders and quality control sheets
Continuous Improvement Work with management to encourage growth and development of team members through internal and external training partners
Maintain a working knowledge of new technology and process improvements to implement
Maintain safe working conditions and adhere to OH&S; Standards
Support ownership in organizational growth and continuous improvement
*Please note as a versatile role, other tasks may be required from time to time
4. WHAT MAKES US DIFFERENT: Strong, positive workplace culture
Family owned and operated
Comprehensive Benefits, Health Spending Account and Life/Disability Insurance plans
Competitive compensation
Investment in each individual’s career journey with a dedication to grow as a team
5. EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE: EDUCATION High School Diploma
Automotive Service Technician Apprentice/Journeyman considered an asset
EXPERIENCE Experience in a customer facing role
Experience leading a team is considered an asset
SKILLS/KNOWLEDGE Strong attention to detail
Highly organized
Continuous improvement mentality with the eagerness to learn and grow
Problem solving and thinking outside the box abilities
Strong verbal and written communication
Valid class 5 drivers license with a clean driving record

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📌 Automotive Assistant Production Manager (Alberta)
🏢 Fix Auto Sherwood North
📍 Alberta