Elevate your analytical skills as a Senior Consultant, Customer Performance in a customer-centric organization. Drive insights and performance measurement to inform key business strategies.

In this pivotal role, you'll produce detailed performance scorecards, dashboards, and reports for leadership. Collaborating with various cross-functional teams, you'll analyze customer behavior and market dynamics to spot trends and present actionable growth recommendations. Your contributions will directly impact CTC's evolution toward customer-focused growth.

Key Responsibilities:
• Develop robust customer performance dashboards and scorecards
• Construct narratives linking KPI results and business implications
• Analyze customer, market, and competitive performance data




• Partner with business functions to drive actionable insights
• Present insights to senior leaders for strategic decision-making

Requirements:
• 5+ years in business analytics or customer insights
• Solid analytical skills and data storytelling abilities
• Proficiency in Excel, Power BI, or SQL
• Experience in developing reporting routines
• University degree or equivalent experience

Play a crucial role in shaping customer strategies and enhancing business performance.
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📌 Senior Consultant for Customer Performance (Ontario)
🏢 Canadian Tire Financial Services
📍 Ontario