Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Job Summary
SE Health is a Canadian health care organization that provides home and community care services. Through its Re-Imagining Care at Home program, SE Health is redesigning how home-care services are delivered and supported by its operating model, processes, data, and technology. The Senior Business Analyst – Finance Domain will lead the analysis of billing, payroll, and related upstream and downstream workflows required to support the future model of care. Working across Finance, Operations, Payroll, Technology, vendors, and program teams, the role will translate business needs into clear process designs, requirements, data and integration needs, controls, decisions, and implementation-ready deliverables.

The role will ensure that changes to care delivery and workforce operations are supported by coherent, controlled, and sustainable finance processes. This includes analyzing relationships and dependencies across client and funder billing, accounts receivable, revenue recognition, payroll and pay-related interfaces, general ledger integration, reconciliations, financial reporting, master data, exception management, controls, and period-end activities.

You will serve as the senior business analysis lead for the Finance domain within Re-Imagining Care at Home. You will plan and lead discovery, document current-state processes and constraints, define future-state workflows and business requirements, identify gaps and dependencies, and support solution design and implementation. You will provide direction to business analysts and subject-matter experts, maintain traceability from business outcomes through requirements and testing, and bring material issues, risks, trade-offs, and decisions to the appropriate governance forums.

Duration: 18 months contract

Key Responsibilities
Lead Finance Discovery and Business Analysis

Document future-state processes, business rules, roles, systems, data, controls, pain points, exceptions, and dependencies across organizational boundaries

Define future-state finance processes and workflows covering billing, receivables, revenue, payroll, accounting, reconciliation, reporting, controls, and master data

Elicit, analyze, validate, prioritize, and document functional and non-functional business requirements, including reporting, data, integration, control, audit, privacy, and security needs

Identify gaps, duplication, dependencies, policy impacts, and opportunities for standardization, simplification, automation, and reuse

Maintain clear traceability among business outcomes, processes, requirements,



solution decisions, test scenarios, and implementation deliverables

Support Solution Configuration and Delivery

Translate business and operational objectives into detailed requirements, acceptance criteria, process models, decision materials, and measurable outcomes

Develop analysis views that connect processes, information, applications, integrations, controls, organizational roles, and external partners

Assess solution options and vendor proposals against approved requirements, standard functionality, control needs, usability, scalability, and end-to-end business impacts

Define and validate business boundaries, hand-offs, and integration requirements among care delivery, scheduling, time capture, payroll, billing, receivables, revenue, general ledger, reporting, and enterprise data

Partner with product owners, process owners, architects, vendors, and delivery teams to refine requirements and resolve questions throughout design, configuration, and development

Review solution designs and configuration decisions to confirm alignment with approved requirements, business rules, controls, and future-state processes

Lead analysis of cross-domain issues and trade-offs, documenting options, impacts, recommendations, assumptions, dependencies, and decisions

Manage requirements changes and maintain decision-ready documentation for process owners, program leadership, and governance bodies

Enable Testing, Readiness, and Adoption

Define business scenarios, acceptance criteria, test conditions, expected results, and traceability needed to validate end-to-end finance processes

Support system, integration, user acceptance, regression, and operational readiness testing, including triage of defects and requirement gaps

Partner with change, training, process, data, and technology leads to identify role, policy, procedure, control, training, and communications impacts

Support data validation, cutover planning, go-live readiness, stabilization, and post-implementation assessment for finance processes and interfaces

Coach business analysts and workstream contributors on analysis standards, facilitation, documentation quality, traceability, and cross-domain alignment

Required Qualifications

Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, Business Analysis, or a related discipline; equivalent education and relevant experience will be considered

Minimum seven years of progressive business analysis experience, including leadership of complex, cross-functional finance or enterprise transformation initiatives

Demonstrated experience leading discovery, requirements elicitation and management, process analysis, business rules definition, gap assessment, options analysis, and future-state process design

Solid knowledge of finance processes such as billing, accounts receivable, revenue recognition, payroll, general ledger, reconciliations, financial close, reporting, budgeting, master data,



and financial controls

Experience analyzing end-to-end dependencies across finance, operations, workforce, scheduling, time capture, payroll, service delivery, data, and technology domains; health care, home care, or another complex service environment is preferred

Ability to translate business outcomes into clear process models, requirements, acceptance criteria, data and integration needs, decisions, and implementation deliverables

Experience assessing commercial platforms and vendor proposals against business requirements, standard functionality, integration needs, controls, usability, and organizational impacts

Experience with requirements traceability, change control, solution validation, test planning, user acceptance testing, defect triage, cutover, and stabilization

Strong understanding of internal controls, segregation of duties, auditability, privacy, security, data governance, and regulatory or contractual compliance considerations

Demonstrated ability to facilitate cross-functional decisions, resolve ambiguity, analyze trade-offs, and communicate risks, impacts, and recommendations clearly

Advanced facilitation, process modelling, analysis, synthesis, and communication skills for working with executives, process owners, subject-matter experts, vendors, and delivery teams

Proficiency with process-modelling, requirements-management, collaboration, and work-management tools is preferred

Business analysis or finance certification—such as CBAP®, PMI-PBA®, CPA, or an equivalent designation is an asset

Travel Requirements: Ability to travel between local sites during readiness, go-live, and stabilization activities.

Why join SE Health?

Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.

Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.

Innovative: At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging.

Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re All In Together. Accessibility : If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].

AI and compensation details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $63,000 - $78,000.

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📌 Senior Business Analyst – Finance Domain (Ontario)
🏢 Saint Elizabeth
📍 Ontario