Request for Proposals: Change Management ConsultantEnterprise Transformation, Volunteer Engagement & CommunicationsReports To: Chief Executive OfficerEngagement Type: Contract ConsultantTerm: 4-8 Months (with potential for extension)Location: Remote within Canada with occasional travelIntroductionGirl Guides of Canada (GGC) is a national organization that empowers girls and youth to be leaders that are confident and connected. Supported by thousands of dedicated volunteers and staff across the country, GGC is evolving to meet the needs of future generations while remaining grounded in its mission and values.As part of its ongoing organizational evolution, GGC is undertaking significant transformation initiatives designed to modernize operations, improve volunteer and member experiences, strengthen organizational effectiveness, and build a more connected and sustainable future.ObjectivesRole PurposeThe Change Management Consultant will lead the people side of transformation across major organizational, digital, operational, and cultural change initiatives.Working closely with executive leadership, project teams, staff, volunteers, and stakeholders, the consultant will be developing the enterprise change strategy, stakeholder/readiness approach, adoption measures, integrated change roadmap, and change reporting.This role requires a unique combination of change leadership expertise, stakeholder engagement capability, and strategic communications experience. The successful candidate will help ensure that transformation initiatives are delivered in a way that reflects the realities of a volunteer-led organization and strengthens trust, collaboration, and staff-volunteer partnership.A key focus of the role will be understanding volunteer perspectives and experiences, translating stakeholder insights into actionable recommendations, and working with organizational leadership to support their delivery of tactics and implementation of approaches.Scope of WorkKey ResponsibilitiesEnterprise Change and Transformation LeadershipSynthesize and assess transformation work and architect an enterprise-wide change management plan to support successful transformationDevelop and execute comprehensive change management strategies for organizational and digital transformation initiatives.Conduct stakeholder analyses, organizational impact assessments, readiness assessments, and change risk evaluations.Identify barriers to adoption and develop mitigation strategies to address organizational, cultural, operational, and behavioral challenges.Establish change governance frameworks and implementation approaches that support successful transformation outcomes.Develop enterprise-wide change methodologies, tools,



and best practices.Monitor organizational readiness and adoption trends and provide recommendations to leadership.Support the integration of change management practices across multiple concurrent transformation initiatives.Promote a consistent and coordinated approach to organizational change across the organization.Support Leadership with a Strategic Overview of ChangeAdvise executive leaders and project sponsors on change leadership strategies and stakeholder management approaches.Connect with leadership across GGC around change and transformation streams, identify dependencies, sequence risks and identify key decision pointsEngage change and transformation leaders to identify redundancies and enable their successBuild strong relationships with senior volunteers, councils, advisory groups, and grassroots leadersReview and validate initiative-level change management plans to ensure they are comprehensive, practical, coordinated and aligned with the enterprise change strategy.Volunteer Engagement and Stakeholder ExperienceEnsure volunteers and stakeholders are actively engaged throughout the design, implementation, and evaluation of transformation initiatives.Serve as a champion for staff, volunteer and stakeholder perspectives throughout the transformation journey.Design and facilitate consultations, workshops, focus groups, listening sessions, and engagement activities.Develop engagement strategies that foster trust, participation, and collaboration and most importantly equip volunteers and employees to advocate, sell and promote change.Gather and synthesize stakeholder feedback to inform project decisions and implementation planning.Assess the impact of proposed changes on volunteers and develop recommendations to minimize burden and improve experience.Support the development of staff-volunteer partnership approaches that strengthen collaboration and shared accountability.Identify opportunities to improve volunteer satisfaction, engagement, and confidence during periods of change.Communications and Change ReadinessDevelop integrated communication approaches that help people understand, prepare for, build capability to coach, knowledge transfer and adopt change.Develop communication strategies that support awareness, understanding, readiness, adoption, and sustainability.Partner with Communications and project teams to ensure proactive, coordinated, and consistent messaging.Support organizational storytelling that reinforces the purpose, perks, and outcomes of transformation initiatives.Oversee executive communications, presentations, leader toolkits, key messages, FAQs, briefing materials, and stakeholder resources.Support leaders in communicating change with transparency, empathy,



and authenticity.Support staff in the development of communication plans that address varying stakeholder needs and levels of impact.Monitor stakeholder sentiment and communication effectiveness through surveys, feedback mechanisms, and engagement metrics.Identify and mitigate risks related to communication overload, misinformation, resistance, and change fatigue.Organizational Readiness and AdoptionSupport organizational preparedness and successful adoption of new technologies, processes, structures, and ways of working with employees.Design and implement readiness assessments and adoption strategies.Establish success measures and performance indicators for stakeholder readiness and change adoption.Develop change champions, ambassadors, and influencer networks.Coordinate training and learning activities in support of transformation initiatives.Monitor adoption outcomes and identify areas requiring additional support or intervention.Develop sustainability plans that reinforce new behaviours and ways of working.Prepare executive and project-level reporting on readiness, engagement, risks, and adoption progress.Support continuous improvement by identifying lessons learned and opportunities for future enhancements.QualificationsBachelor's degree in Business, Organizational Development, Communications, Human Resources, Public Administration, Psychology, or a related discipline.Master's degree or advanced education in a relevant field is considered an asset.Minimum 7-10 years of experience leading complex change management initiatives.Demonstrated experience supporting large-scale organizational, digital, operational, or cultural transformation projects.Experience working within volunteer-based, member-based, nonprofit, or community organizations is strongly preferred.Experience consulting to executive leadership teams and senior stakeholders.Experience managing multiple priorities and initiatives simultaneously.Experience supporting technology implementations, service redesign, or organizational change programs.Certified Change Management Professional (CCMP) or Project Management Professional (PMP) is an assetDeliverables and Success MeasuresEnterprise change strategy and roadmapStakeholder map and engagement planVolunteer impact/readiness assessmentChange risk registerCommunications and leader toolkitAdoption metrics and reportingSustainability recommendationsKey dates and timelines:Resumes and proposals dueOctober 5, 2026Short list meetings and interviewsOctober 5-9, 2026Notification of final candidate and negotiationOctober 12-16Engagement CommencesOctober 26-36Budget range:$40,000 - $60,000Evaluation CriteriaProposals will be evaluated based on the following:Evaluation areaWeightStrategic understanding of GGC's context and change objectives20%Strength and practicality of proposed approach20%Demonstrated relevant organizational change experience40%Budget realism and value20%

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