COMMUNITY CASE MANAGER Reporting to the Program Manager - Community Housing, The Case Manager - Community, this position is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.
ROLES AND RESPONSIBILITIES INCLUDE: Collaborative Mindset Fostering open communication and cooperation to achieve shared organizational goals.
Culture of Support Contributing to a positive work environment by building robust, trust-based relationships with all team members and departments.
Interdepartmental Problem-Solving Working closely with all departments to identify challenges and share knowledge to drive solutions to create a united team.
Participating in staff events and functions Essential to support fun and dynamic team functions to participate in CDC culture.
POSITION SUMMARY: Mentoring clients and overseeing clients’ progress and interventions
Monitoring housing and providing support, advice, and direction while ensuring open communication
Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients
Reporting to Property Management on all maintenance needs as well as emergencies related to property
Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives
Keeping accurate and up to date case files, incorporating regular written case notes for clients,



as well as relapse prevention plans relevant to all client cases
Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as-needed basis
Will serve on call rotation once every 8-10 weeks
QUALIFICATIONS AND REQUIREMENTS: Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferred
A minimum of 3 years’ experience working in the field of addiction and with marginalized populations
Must have a valid driver’s license with 2 million liability insurance
Must have a dependable vehicle
Well-developed and effective communication skills (written and oral)
Demonstrated skills in critical thinking
Experience with HMIS database is an asset
Flexibility for after-hours work as required to meet client needs
SKILLS AND ABILITIES: Ability to effectively manage confrontations and conflict
Self-starter with excellent organizational and problem-solving skills
Ability to manage priorities and workflow demonstrating excellent time management skills
Knowledge of local social service agencies and referrals
Knowledge in preparing reports, and ability to maintain client case files
Ability to work with minimal supervision, take initiative and be self-motivated
Acute attention to detail and a commitment to excellence and high standard
We thank all applicants for their interest; however, only qualified candidates selected for interviews will be contacted. We regret that we are unable to accept telephone inquiries.

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📌 Community -Case Manager (Alberta)
🏢 Entreinstitute
📍 Alberta